Proactive IT Management

Your organization will benefit from the same level of customer service and support that most major companies require. Since our support team is made up of highly trained and certified engineers, enterprise ready support is just a phone call away. In fact, many of our engineers have logged countless hours in Fortune 500 environments.

24/7 Network and Device Monitoring

DataFocus provides 24/7 monitoring and proactive management of your computing environment using the industry's most sophisticated management tools. We can monitor everything on your critical servers from disk space to mail traffic loads on Exchange. In addition, we can monitor desktops, network devices, IP Phones and more.

Preventative Measures

Our automated support tools remotely and proactively identify and correct many problems before they impact your organization. Plus, we apply security and software patches necessary to maintain reliable systems while coupling that strategy with vulnerability scanning and remediation to prevent many problems from happening in the first place.

Senior Engineer Analysis & Recommendations

As part of a proactive management service, consultation with a senior engineer is scheduled on a monthly or quarterly basis. During these meetings a DataFocus engineer will discuss ongoing system issues, causes of those issues, and recommendations on remediation.